NMS Jobs

Req ID: UAA00627

Description

Summary

The Assistant General Manager oversees the Dining Program, Catering Program, Retail Program, and all other Food & Beverage Operations & Initiatives at the University of Alaska Anchorage and Alaska Airlines Center. This position oversees multiple units in and around UAA’s Campus with a forward focus on campus vibrancy. The Assistant General Manager is a unique and exciting opportunity for an energetic and motivated manager who is constantly seeking excellence in service standards. This key leadership position is directly responsible for the successful operation of all Food & Beverage Operations on campus.

The Assistant General Manager ensures the client customer service satisfaction with efficient cost-effective management, meeting and exceeding stated expectations. They will also provide strong leadership to a team whose focus is exceptional service, exceptional quality and driving customer service.

Essential Duties and Responsibilities

§ Provides team leadership by ensuring cohesiveness at the unit and with the client.

§ Directs daily food service operations in order to provide quality products operations including menu evaluation, planning, purchasing, inventory, receiving, food preparation and storage.

§ Maintains and implements sanitary and food safety conditions and training to adhere to auditing procedures and statutory regulations.

§ Accountable for the execution of product and service quality by maintaining highest level of delivery.

§ Actively involved in daily operations, promotes and supports workplace diversity initiatives.

§ Executes strategic plan by implementing short-term and long-term goals that align with the scope of services, mission, and values.

§ Manages by providing positive and constructive feedback to employees in order to reward, coach, and motivate.

§ Supervises day-to-day work activities, assigning and prioritizing activities, and monitoring operating standards.

§ Establishes a safe work environment for employees by performing safety audits and inspections, conducting safety related training, and maintaining on-going communications with employees.

§ Maintains kitchen and storage facilities to meet/exceed sanitary conditions.

§ Provides direction to employees and independently determines and develops approach to solutions, work is reviewed periodically and ensure objectives have been met.

§ Motivate and guide others to work hard by building a sense of teamwork and commitment including clearly communicating and reinforcing team goals, cooperation and excellence.

§ Develops and administers schedules and performance evaluations.

§ The Assistant General Manager has responsibility for selection, orientation and training and development of employees, including initiating personnel actions, such as the hiring and termination of employees.

§ Monitors internal quality assurance and food safety audit process including HACCP record keeping.

§ This position is responsible for the supervision of staff.

§ Other duties that are pertinent to the department or unit’s success also may be assigned.

Qualifications

Minimum Requirements

§ High school diploma or GED equivalent.

§ Municipality of Anchorage Food Handler’s Card or ServSafe Certification contingent upon 30 days of hire.

§ Culinary Associates degree or a degree in a related field.

§ At least three (3) years of experience in a key leadership role overseeing a minimum of 20 employees.

§ Five (5) years of consecutive employment in a food service operation.

§ A valid Driver’s License and an acceptable driving record for the past three (3) years to be eligible under NMS’ vehicle insurance policy.

§ Exceptional verbal and written communication skills to convey complex and/or detailed information to multiple individuals/audiences with differing knowledge levels, role may require strong negotiation and influence, communication to large groups or high-level constituents, representation of the organization, advanced tact and diplomacy, etc.

§ Contract requires employees to speak, understand, read and write English.

Preferred Qualifications

§ Bachelor’s degree in Food Services/Management.

Working Conditions and Physical Requirements

Weather: Indoors, environmentally controlled.

Noise level: The noise level in the work environment is usually mild to moderate.

Description of environment: This is a cafeteria environment located on a University Campus setting.

Physical requirements: Frequently required to stand, walk, use hands/fingers to handle or feel, stoop, kneel, talk/hear, see, taste/smell, and carry weight/lift. Infrequently required to sit, crouch or crawl. Must frequently lift and/or move up to 50lbs

Competencies

NMS Core Values

Safety guides our behavior.

Honesty and integrity govern our activities.

Commitments made will be fulfilled.

All individuals are treated with dignity and respect.

The environment will be protected and sustained.

Organization: Food and Facilities Management

Job: Food Preparation & Service

Primary Location: US-AK-Anchorage

Shift: Day Job

NMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran protected status or any other characteristic protected by applicable law.