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NANA Regional Corporation Dispatch Officer – Security – Rotational in North Slope/Prudhoe Bay, Alaska

Req ID: HIL00387



This Remote Radio Dispatch/ Call- Taker position provide remote emergency dispatch and call-taking services for the petrochemical industry. These positions dispatch services required to preserve and protect life, the environment, and property.

This is a rotational schedule, two (2) weeks on / two (2) week off, alternating days and nights from one rotation to the next.

Essential Duties and Responsibilities

  • Dispatch emergency services to fire alarms, emergencies, medical emergencies and other non-emergent scenarios.

  • Dispatch Security personnel to a variety of safety/security related calls.

  • Communicate effectively with coworkers and other agencies when necessary, including North Slope Borough, State of AK, and U.S. Military and wildlife entities.

  • Receives and routes incoming calls for GPB as well as provides information and referrals to callers.

  • Accurately and quickly utilize a computer aided dispatch system.

  • Notifies appropriate parties using dispatch resources including; but not limited to, phone, radio, pager system to respond to emergency and non-emergency calls.

  • Monitors various facility, drill site, and camp alarms and timely notifies correct personnel.

  • Function as the phone operator for the greater Prudhoe Bay field. Answer phone calls from the public and handle their routine requests and needs.

  • Inform Security/Dispatch leadership of personnel matters that may require administrative follow up.

  • Notify supervisor if safety and sanitation standards are not being met.

  • Other duties that are pertinent to the department or unit’s success also may be assigned.

  • This position is NOT responsible for the supervision of staff.


  • High school diploma or GED equivalent.

  • Must have at least two (2) years directly related to this field with a minimum of one (1) year experience in this field.

  • Must have Intermediate computer skills to include but not limited to Microsoft office and contract specific software.

  • Must pass all pre-employment contract requirements which may include but are not limited to: drug test, physical and fit for duty assessment and hearing test. Applicants not located near a testing facility are responsible for paying for travel to the nearest testing facility.

  • Must be able to live in dormitory style settings and meet cleanliness requirements of the remote camp.

  • Must be able to cooperate and work as part of a team with fellow employees, customers, and clients.

  • Must be able to make decisions in the moment with little to no supervision.

  • Contract requires employees to speak, understand, read and write English.

  • Must meet and adhere to all safety guidelines and regulations set forth by the company and client.


Candidates residing in Alaska & the Lower 48 for any contract : For the purposes of pre-employment testing, Anchorage will be considered the point of hire (with the exception of drug testing, which will be conducted near the candidate’s place of residence). Employee is responsible for any travel expenses and needed accommodations related to pre−employment tasks that need to be completed in Anchorage, AK. This includes, but is not limited to, any safety training requirements, required pre−employment testing and/or training such as physical, DOT physical/medical card, fit for duty, audiogram, and/or other testing required by contract/company (NSTC, APICC training, security licensing requirements, etc.).

Candidates residing in Alaska for Alyeska Contract: pre-employment testing will be scheduled near the candidate’s area of residence within the state. The only exception is when the candidate lives in a region without the necessary service providers to complete all requirements.

Flights to Remote Locations : All employees are responsible for all expenses related to reporting to point of hire (Anchorage, AK) for scheduled trips paid for by the company for remote locations.

Working Conditions and Physical Requirements

Weather: Indoor/Outdoor. Frequently exposed to arctic conditions.

Noise level: Moderate to Loud

Description of environment: This position is located on the North Slope of Alaska at remote camps and surrounding facilities.

Must constantly be able to stand, walk, climb, push, pull use hands and arms, stoop, kneel and crouch.

Physical requirements: Fit For Duty Test

  • Lift: Lift 20 lbs. from floor to knuckle x 2, (lift from floor to mid to lower thigh)

  • Lift: Lift 20 lbs. from floor to waist x 2,

  • Carry: Carry 20 lbs. with two hands for a minimum distance of 20 feet, self-paced but continuous,

  • Kneel: Kneel on one knee and stand. Return to kneel on opposite knee. Repeat alternate kneeling sequence x 3 for each knee, self-paced but continuous,

  • From Supine Position Test: From a supine, recumbent position, while wearing arctic gear, test recipient must be able to stand without assistance x 3, self-paced (this task must be accomplished safely without significant loss of balance or falling and without assistance). Allow one re-test when there is a loss of balance considered unsafe or a fall.)

  • Stoop & Twist: Perform alternate cross over toe touches x 5 each side, self-paced but continuous,

  • Walk: Walk on a treadmill at 3 MPH for 10 minutes with good balance

  • Stairs: Climb up and down 10 steps x 2 for a total of 20 steps, self-paced.

Organization: Security AK

Job: Security Services

Primary Location: US-AK-North Slope/Prudhoe Bay

Shift: Rotating

NMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran protected status or any other characteristic protected by applicable law.