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Job Information

NANA Regional Corporation Host/Hostess - First Americans Museum ($12/HR - Oklahoma City) in Oklahoma City, Oklahoma

Req ID: FFM00186

Description

This Host/Hostess position provides the highest level of customer service to the guests of the First Americans Museum (FAM) restaurant.

Essential Duties and Responsibilities

  • Provide the highest quality of service to the guest at all times

  • Greet and seat customers in alternating sections of the restaurant as quickly as possible and present them with menus

  • May answer guest questions or make meal suggestions as appropriate and answer any questions regarding meal preparation

  • Respond in a proactive nature to guest complaints in order to satisfy guest and refer guest to proper supervisor for resolution

  • Be knowledgeable of all menu items and their status for the day

  • May expedite co-worker’s food orders as needed

  • May be required to bus tables and help other restaurant staff when necessary.

  • Hostess responsible to adhere to opening and closing checklist daily.

  • Practice sanitation standards making sure to wash hands frequently i.e. Use gloves whenever needed

  • Clean and sanitize workstations and equipment

  • Wear proper uniform at all times as specified by management.

  • Adhere to all work rules, procedures and policies established by the company,

  • This position has no supervisory responsibilities.

  • Other duties that are pertinent to the department or unit’s success also may be assigned.

Qualifications

Minimum Requirements

  • Must have a High school diploma or GED equivalent.

  • Must have six (6) months of related experience in food service.

  • Comply with applicable food safety and food handling standards.

  • Contract requires employees to speak, understand, read and write English.

Preferred Qualifications

  • Prior host/hostess experience preferred.

Working Conditions and Physical Requirements

Weather: Indoors: environmentally controlled, requires most or all work to be done inside; occasional outdoor work required.

Noise level: Mild to moderate.

Description of environment: This a fast-paced kitchen and dining environment in a restaurant and catering setting. Will also work in an office environment to complete other administrative duties.

Physical requirements: Frequently required to stand, walk, use hands/fingers to handle or feel, stoop, kneel, talk/hear, see, taste/smell, and carry weight/lift. Infrequently required to sit, crouch or crawl. Must frequently lift and/or move up to 35lbs.

Travel: None.

Competencies

NMS Core Values

Safety guides our behavior.

Honesty and integrity govern our activities.

Commitments made will be fulfilled.

All individuals are treated with dignity and respect.

The environment will be protected and sustained.

Organization: Food and Facilities Management

Job: Food Preparation & Service

Primary Location: US-OK-Oklahoma City

Shift: Variable

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